FAQs

Where can I buy Magick Woods product?

To find a Magick Woods dealer near you, please use our Dealer Locator.

How durable is your high gloss finish?

Our highest quality “European Catalyst” finish is produced through an 8-stage MAGICKGUARD™ process which forms a high gloss finish that is easy to clean and will not fade, peel, chip or discolor. This is a process that was developed by us and remains unique to Magick Woods. It has proven to be more durable and longer lasting.
Our cast marble tops are covered by a limited 3-year warranty against manufacturer defects. This does not cover damaged caused by misuse such as dropping an object onto the top, using an abrasive cleaner, or thermal shock (running too hot water on it)

What is your warranty?

We offer a limited 1 year warranty on cabinets against manufacturer defects. This covers doors cracking or peeling and operation of the drawer from normal use. What is not covered is water damage, damage from misuse such as something hitting it, or scratches, normal wear and tear.
Our cast marble tops are covered by a limited 3-year warranty against manufacturer defects. This does not cover damaged caused by misuse such as dropping an object onto the top, using an abrasive cleaner, or thermal shock (running too hot water on it)

Do you do custom sizes?

We do not do custom sizes, although we have a wide variety of standard sizes that will be sure to fit your needs.

How much will my cabinets cost?

Pricing will vary depending on where you are and who you are buying our products from. Please contact your local dealer for help with pricing. To find a dealer click here.

How do I install my cabinets?

If your cabinets did not come with installation instructions, or you are not clear on how to install your cabinets, please contact our technical support staff and they will be happy to assist you.

How do I install my mirror?

On the back of the mirror you will find 2 plumbing strips (pre-drilled pieces of metal). Remove these and re-attach the plumbing strips to the top of the framed mirror using the small screws provided (space accordingly to stud placement in your wall). Ensure that the mirror is leveled both horizontally and vertically install the mirror by attaching plumbing strips to the wall with long screws. You may wish to further secure the mirror by running a bead of silicone across the bottom of the back of the mirror, although this is not necessary.

What are your doors made of?

Our “European Catalyst” doors are made of MDF.
Our solid wood doors are made of select grade Oak, Maple, and Cherry.

What is the Cabinet box made of?

If you have ordered a cabinet with MDF doors or if you have ordered a cabinet wood doors with a natural stain, the box will be made of a particle core matching melamine. With wooden doors finished in a color other than natural, then it becomes necessary to use a particle core veneer, which we will match to the species and color of the doors.

What are the drawer boxes made of?

We use metal drawer boxes, providing a self-closing and smooth glide. The base of the drawer is 5/8″ thick, NOT just 1/8″ masonite that separates from moisture and regular use. By removing the name plate on the sides of the drawer boxes, you will expose some adjusting screws. This is there in the event that your drawers become misaligned during installation.

Can you ship it direct to my house / jobsite?

Magick Woods can only ship to the store where you bought or will buy our product from.

If there is a problem with my order, who can I call?

We recommend that you go back to the store that you purchased your order from. We make this recommendation because we require information that only the store would have access to.

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