DEPARTMENT: Supply Chain
REPORTS TO: Director of Supply Chain
SUMMARY: The Supply Chain Manager will oversee all aspects of warehouse operations, including receiving, inventory control, and outbound shipping. This role demands a visionary leader who not only enhances warehouse processes but also drives fiscal responsibility and a culture of safety and customer focus. The successful candidate will be pivotal in collaborating with cross-functional teams to optimize business processes and integrate future supply chain functions such as North American sourcing and procurement.
DUTIES AND RESPONSIBILITIES:
- Oversee and manage multiple warehouse operations, ensuring efficient and effective receiving, storage, and shipping processes.
- Develop and enforce a strong safety culture across all warehouse operations, ensuring compliance with legal and corporate safety standards.
- Foster an environment of high employee engagement through effective leadership, clear communication, and opportunities for professional development.
- Drive customer satisfaction by ensuring that all warehouse operations meet and exceed customer expectations in terms of product availability and delivery timelines.
- Oversee financial aspects of warehouse operations, including budgeting, cost management, and driving profitability to meet organizational goals.
- Develop and maintain a program of continuous inventory control, including cycle counts and maintaining high accuracy levels.
- Work closely with sourcing, procurement, logistics, and other supply chain departments to enhance operational efficiencies and business processes.
- Coordinate with product development and marketing teams to ensure the seamless rollout of new products & programs, managing operational aspects throughout the order-to-cash process.
- Implement and optimize warehousing procedures to improve efficiency and meet organizational targets.
- Engage in strategic planning for the supply chain, integrating upcoming functions like North American sourcing and procurement.
- Supports proper utilization of ERP system (SAP).
- Member of the operations staff, responsible to routinely report on department KPIs along with appropriate analysis and countermeasures where necessary.
- Performs other related duties as assigned by management.
QUALIFICATIONS:
- Bachelor’s degree in business administration, Supply Chain/Logistics, or equivalent experience
- 5+ years of supply chain, logistics, or warehouse management experience
- APICS Certified Production Inventory Management (CPIM), Certified Supply Chain Professional (CSCP) a plus.
- Demonstrated leadership skills with experience in managing cross-functional teams and multi-site operations.
- Proficient in ERP systems and inventory management software, with a strong ability to analyze financial data. SAP a plus.
- Commitment to excellence and high standards
- Strategic thinker with meticulous attention to detail and a proactive approach to problem-solving.
- Excellent written and oral communication skills
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Proven leadership and business acumen skills
- Strong interpersonal skills.
- Ability to deal effectively with a diversity of individuals at all organizational levels.
- Good judgement with the ability to make timely and sound decisions
- Ability to understand any and all safety requirements and cautions
- Ability to perform the physical labor necessary
- Ability to effectively communicate with people at all levels and from various backgrounds
: USA